A GSMA Mobile Money Certification will bring about safer, more transparent and more resilient financial services for millions of mobile money users, Nathan Naidoo-Head of Mobile Money, Mobile for Development at the GSMA, has said. “A key ingredient in the success of mobile money has been trust. The certification will help take the industry to the next level by improving quality of services and customer satisfaction, facilitating the implementation of trusted partnerships, building trust with regulators and encouraging the implementation of appropriate and proportional regulatory standards,” he said. Speaking at a press briefing at the GSMA Mobile 360 Series West Africa, which came off in Abidjan last week, Mr. Naidoo noted that with 690million registered accounts as of December 2017, and the processing of over US$1billion a day, mobile money has evolved into the leading payment platform for the digital economy in many emerging markets. He explained that the certification, which is issued by Alliances Management – an independent certification management company – will now serve as a platform to enhance trust and empower consumers to make more informed choices about their financial services. “This encourages mobile money adoption and advances financial inclusion. It gives assurances to potential financial partners… Read full this story
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