State agencies in HCMC are undergoing the digital transformation process to renovate their operations and offer more online public services to the community. Right now, all state agencies in the city are enthusiastically undergoing this transformation. It is easy to see that in many state offices, there is no crowd waiting impatiently for the results of administrative procedures. Instead, most are done online. Nguyen Tien Cong from Vinex Toan Cau Co. Ltd. in District 1 happily shared that he has just received the business permit online from the HCMC Department of Industry and Trade (DoIT). To register, he had accessed the official website of this department, followed by a call from its specialist for detailed consultation. Then all he had to do was to wait for the result sent door to door, which is extremely quick and convenient. DoIT reported that in 2021, the rate of its online processed documents witnessed a significant rise to nearly reach 94 percent (around 70,000 papers in total). All of its 114 administrative procedures have been offered online at levels 3 and 4. Thus, citizens can apply for any procedure at any time. Undergoing administration reform, besides processing documents online and delivering results door… Read full this story
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